Virtual Visits

After your initial in-person visit, follow-up appointments can be either in-person or virtual. A virtual visit is a face-to-face video appointment with your mental health provider.

You do not need to download any software or create an account for your visit. We use a program called doxy.me that is web-based and HIPAA-compliant.

1. a working phone number to complete check-in with our front desk before your video visit
2. a form of payment (debit, credit, FSA, or HSA card )
3. your current insurance card/information (please contact our office before the day of your appointment if you have a change in your insurance plan/coverage)
4. a list of your medications and their dosages
5. a computer, smartphone, or tablet with:
   • a working camera
   • a working microphone
   • a strong internet connection

Please treat this like an in-office visit. Find somewhere private without distractions. Have all of your medications with you. Be prepared with any questions or concerns you may have. If you are in a car, you must not be driving. Otherwise your provider will not be able to complete the virtual appointment and you will be asked to reschedule.